Refund policy

Fitted Sport Return & Refund Policy

Last Updated: October 12, 2026

At Fitted Sport, we are committed to delivering high-quality products and an exceptional shopping experience. Your satisfaction is important to us, and we want you to shop with confidence.

That's why we offer 30-day returns with FREE return shipping on all eligible purchases within the United States.

1. Returns and Eligibility

We accept return requests within 30 days of the date your order is delivered.

To qualify for a return:

  • Products must be unused, unwashed, and in their original condition.

  • Items must include their original packaging, tags (if applicable), and accessories.

  • Proof of purchase or a valid order number is required.

  • Return requests must be submitted within 30 days of delivery.

Eligible regular-priced, sale, and promotional merchandise may be returned under the same conditions.

2. FREE Return Shipping

Fitted Sport provides FREE return shipping on all eligible returns within the United States.

  • No return shipping charges.

  • No restocking fees.

  • Prepaid return shipping labels are provided for approved returns.

Once your return request is approved, our customer service team will provide a prepaid shipping label and instructions for returning your merchandise.

Please do not send merchandise back without first requesting a return.

3. How to Start a Return

To request a return, follow these simple steps:

Step 1: Email our customer service team at info@fittedsport.com.

Step 2: Provide your full name, order number, and the item you wish to return.

Step 3: Our team will review your request and provide a prepaid return label and instructions if your return qualifies.

Step 4: Securely package your merchandise and ship it using the provided return label.

Step 5: Once your return is received and inspected, we will notify you of your refund status.

4. Order Cancellations

Customers may request cancellation of an order or individual items before the items have shipped.

To request cancellation, contact us at info@fittedsport.com with your order number as soon as possible.

Cancellation requests are subject to order status and confirmation by our customer service team.

If your order has already shipped, you may request a return after delivery in accordance with our 30-day return policy.

Approved cancellations will be refunded to the original payment method.

5. Damaged, Defective, or Incorrect Orders

We carefully inspect and package our products before shipment.

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at info@fittedsport.com.

Include the following information:

  • Your order number.

  • A description of the issue.

  • Photographs of the product and packaging, when available.

Our team will review the issue and provide an appropriate resolution, including a replacement or refund when applicable.

Fitted Sport covers return shipping costs for damaged, defective, or incorrect merchandise.

6. Exceptions and Non-Returnable Items

The following merchandise is not eligible for a standard change-of-mind return:

  • Products that have been used or washed.

  • Products damaged by the customer after delivery.

  • Items returned in a condition that does not meet the eligibility requirements.

These restrictions do not affect your rights under applicable consumer protection laws, including your rights relating to defective, damaged, or incorrectly supplied merchandise.

7. Exchanges

We do not currently offer direct product exchanges.

If you would like a different size, color, or product, please request a return for your eligible item and place a new order.

FREE return shipping applies to all eligible returns.

8. Refunds and Processing Times

Once we receive and inspect your returned merchandise, we will notify you by email whether your refund has been approved.

Approved refunds will be issued to your original payment method within 10 business days of approval.

Please note:

  • There are no restocking fees for eligible returns.

  • Return shipping is FREE for eligible U.S. returns.

  • Original outbound shipping charges are nonrefundable unless the product was damaged, defective, incorrect, or otherwise required by law.

  • Banks and credit card providers may require additional time to post your refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact our customer service team.

9. Holiday and Promotional Purchases

Purchases made during Christmas, Black Friday, Cyber Monday, and other promotional periods are covered by our standard 30-day return policy.

The return period begins on the date your order is delivered.

Eligible promotional and sale items qualify for FREE return shipping within the United States.

10. Consumer Protection

This policy does not limit or exclude any rights customers may have under applicable federal or state consumer protection laws.

Customers retain any statutory rights concerning defective products, incorrectly described merchandise, damaged goods, and other protections provided by law.

11. Contact Fitted Sport

If you have questions about your order, returns, refunds, cancellations, or damaged merchandise, please contact us.

Fitted Sport Customer Support

Email: info@fittedsport.com

Website: www.fittedsport.com

Our customer support team is available to assist you with your shopping experience.

Thank you for choosing Fitted Sport. We appreciate your business and look forward to serving you.